Flat Glass Glazing Training Class

If you have enrolled in a Kaizen Glass Solutions training program but cannot attend, please see the policies below regarding cancellations, transferring registration to future training, and substitutions.

Cancellation Policy

Cancellations are accepted in writing via mail or email (contact information below).

For a full refund, cancellations must be received 21 business days before the start date of the training. Cancellations received 14 business days before the training start date are entitled to a 50% refund. Cancellations received less than 7 business days before the start date are not entitled to a refund. This policy is due to the high level of customization involved in our training programs, which is based on the number of registered people and space limitations. If a program is canceled by Kaizen Glass Solutions, a full refund will be provided.

Transfer Policy

Students may transfer a registration to another available training course date. Transfers are accepted in writing via mail or email (contact information below).

Transferred credit for future training is valid 12 months from the original registration date. There is no transfer fee for transfer requests made up to 15 business days before the training start date. Transfers can be made up to 7 business days prior for a fee of $100 and less than 7 business days prior for a fee of $200. If Kaizen Glass Solutions cancels a program, a transfer can be made for future training with no fee. Transfers cannot be made after the training has started.

Substitution Policy

Substitutions are accepted in writing via mail or email (contact information is listed below) by providing the current registrant's and substitute's names. Substitutions may be made for no fee. However, substitutions cannot be made after the training has started.

 

 

Days Before Training	Cancellation Fee	Transfer Fee	Substitution Fee
21 business days prior	100% refund	$0; valid for 12 months	$0
14 business days prior	50% refund	$100; valid for 12 months	$0
<7 business days prior	No refund	$200; valid for 12 months	$0

Health and Safety Cancellation Policy

In-person training will be conducted in accordance with the State's latest health and safety guidelines. If the training cannot be held in person, it will be postponed or, if possible, held online. Participants can choose to transfer the registration or cancel the registration for a refund by following Kaizen Glass Solutions' cancellation and transfer policy.

Contact Us

To request a cancellation, transfer, or substitution, contact Kaizen Glass Solutions at:

training@kaizenglasssolutions.com

512-843-1416

After purchasing enrollment and completing the registration form, we will send you travel details, including the nearest airports, hotels, local information, and any specific class details you need to know before attending training.

If you require additional information before finalizing the purchase of a training class, please contact us.